Terms of service
Overview
This website is operated by Verstix. Throughout the site, the terms “we”, “us” and “our” refer to Verstix.
By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service.
Please read these terms carefully before using verstix.com.
Online Store Terms
By placing an order with us, you confirm that:
- You are legally able to enter into a contract
- The information you provide is accurate and complete
- You are purchasing products for lawful personal use only
- You will not use our products or website for illegal or unauthorised purposes
We reserve the right to refuse service, cancel orders, or restrict access to our website where we reasonably believe there has been fraud, abuse, misuse, or violation of these terms.
Products and Availability
We sell physical products through our online store.
Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or update product descriptions, prices, and availability at any time.
We make reasonable efforts to display product images, colours, descriptions, and details accurately. However, we cannot guarantee that your device’s display will accurately reflect the exact appearance of a product.
Pricing and Payment
Prices are shown on our website and may be updated at any time.
We reserve the right to correct pricing errors, product errors, or availability errors. If an error affects your order, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.
Payment must be received in full before an order is processed.
Subscription Terms
Subscriptions
Verstix may offer subscription-based products or services from time to time. By purchasing a subscription, you agree to recurring payments at the price and billing frequency shown at checkout.
Subscription charges will continue automatically unless cancelled by you or by us in accordance with these Terms of Service.
Billing and Renewal
By starting a subscription, you authorise Verstix or our payment provider to charge your selected payment method on a recurring basis until the subscription is cancelled.
The billing frequency, renewal date, and subscription price will be shown at checkout, in your account area, or through the subscription platform used to manage your subscription.
You are responsible for ensuring that your payment details remain valid and up to date.
Cancelling a Subscription
You may cancel your subscription at any time through the subscription management platform or customer account area, where available.
You may also request cancellation by emailing us at:
Please include your full name, order number, and the email address used to place the subscription order.
Cancellation requests should be made before your next billing date. If a subscription renewal has already been processed, dispatched, or sent to one of our fulfilment partners, we may be unable to cancel that shipment.
Subscription Refunds
Subscription payments are generally non-refundable once an order has been processed, dispatched, or fulfilled, unless the item is faulty, damaged, incorrect, or where a refund is required by law.
If you receive a damaged, faulty, or incorrect subscription item, please contact us at:
Changes to Subscriptions
We reserve the right to change, pause, or discontinue subscription products or services at any time.
If we make a material change to an active subscription, we will take reasonable steps to notify affected customers.
Order Acceptance
After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance.
We reserve the right to cancel or refuse any order, including where:
- The product is unavailable
- Payment cannot be verified
- Fraud or suspicious activity is suspected
- There is a pricing or product information error
- The shipping address is incomplete or unsupported
- Our fulfilment partners cannot complete the order
If your order is cancelled after payment has been taken, we will issue a refund to your original payment method.
Order Cancellations
You may request to cancel your order within 48 hours of placing it, provided the order has not already been processed, dispatched, or sent to a fulfilment partner.
Cancellation requests should be sent to:
Once an order has been processed or dispatched, it may no longer be possible to cancel it. You may still request a return after delivery under our Return and Refund Policy.
Shipping and Delivery
Shipping times are estimates only and are not guaranteed.
Verstix is not responsible for delays caused by couriers, customs, suppliers, incorrect addresses, public holidays, weather, or events outside our control.
Some orders may be fulfilled by third-party suppliers or fulfilment partners and may arrive in separate packages.
Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy.
Nothing in these terms affects your statutory rights.
Third-Party Suppliers and Services
We may use third-party suppliers, payment processors, fulfilment providers, shipping partners, and other service providers to operate our store.
We are not responsible for delays or issues caused by third parties, except where required by law.
Discount Codes and Promotions
Discount codes, promotional offers, and sales may be subject to additional terms.
We reserve the right to modify, suspend, or cancel promotions at any time. Discount codes cannot usually be applied retrospectively after an order has been placed.
Intellectual Property
All content on verstix.com, including text, graphics, logos, images, product names, website design, and other materials, is owned by or licensed to Verstix unless otherwise stated.
You may not copy, reproduce, distribute, or use our content without written permission.
Prohibited Uses
You must not use our website or products:
- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To transmit viruses, malware, or harmful code
- To collect or misuse personal information
- To interfere with the security or functionality of the website
- To commit fraud or make false claims
We reserve the right to terminate your access to our website if you violate these terms.
Limitation of Liability
To the fullest extent permitted by law, Verstix shall not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.
This does not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of statutory rights.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page.
Your continued use of the website after changes are posted means you accept the updated terms.
Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes shall be subject to the courts of England and Wales, unless consumer protection laws in your country provide otherwise.
Contact
For questions about these Terms of Service, contact us at: